DEFINITION
Workflow automation is software that lets businesses complete repetitive tasks and business processes with little manual input, often by linking different applications together.
With artificial intelligence, workflow automation can handle tasks such as document handling, data extraction, decision-making and intelligent task routing. It helps businesses reduce manual work, increase efficiency and keep processes consistent.
Importance
- Reduces manual tasks.
- Increases efficiency and keeps processes consistent.
- Minimizes human error.
- Saves time and resources.
- Improves scalability within businesses.
Examples
- Invoice processing.
- Purchase order management.
- Onboarding new employees.
- Customer support ticket routing.
- Integrating CRM, ERP and other business applications.
See it running on your own hardware
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